Wendy's at 261 U.S. 9W, Glenmont, New York.

Worst Wendy’s experience ever while out on the road. Coming home with the family and jumped off the Thruway for dinner. It wasn’t REALLY late - 6:30 on a Monday night. There was one car in the parking lot and maybe 2 other cars before us in the drive thru. It took a while to get our order but the guy at the window was very apologetic so we didn’t give it another thought. In a hurry to get back on the highway we didn’t double check our order. Once settled, we noticed the kids meal fries were extremely cold but at least the other order of fries seemed hot. Then noticed one sandwich was completely missing and the other was completely wrong. Can’t go back and won’t be in the area anytime soon. 800-number on the receipt tells us “ok we’ll check with the local store and have them contact you”. Not a huge loss but just disappointing. They ALWAYS screw up orders and shame on me for not double checking before leaving the window.